mnezathstream - Smart Budget Control & Financial Management Platform

1. Information We Collect

At mnezathstream, we understand that your financial information is incredibly sensitive. We collect various types of information to provide you with the best budget control experience possible while maintaining the highest standards of data protection.

Personal Information

When you create an account with mnezathstream, we collect basic personal details including your name, email address, phone number, and residential address. This information helps us verify your identity and provide personalized budget management services.

Full name and preferred display name
Email address for account communications
Phone number for security verification
Residential address for compliance purposes
Date of birth for age verification

Financial Information

To provide comprehensive budget control services, we may collect financial information including bank account details, transaction history, income sources, and spending patterns. This data is encrypted and stored using industry-standard security protocols.

Bank Account Information

We use read-only access to analyze your spending patterns. We never store your banking credentials and cannot initiate transactions without your explicit authorization.

Technical Information

We automatically collect certain technical information when you use our platform, including your IP address, browser type, operating system, and device information. This helps us improve our service and ensure compatibility across different devices.

2. How We Use Your Information

Your information serves several important purposes within our budget control platform. We've designed our data usage practices to maximize value for you while minimizing unnecessary data processing.

Purpose	Data Used	Legal Basis
Account Management	Personal information, contact details	Contract performance
Budget Analysis	Financial data, transaction history	Legitimate interest
Security & Fraud Prevention	All collected data	Legal obligation
Customer Support	Account information, communication history	Contract performance
Platform Improvement	Usage patterns, technical data	Legitimate interest

Personalized Budget Insights

We analyze your spending patterns to provide personalized budget recommendations, identify potential savings opportunities, and alert you to unusual financial activity. This analysis is performed using automated systems with human oversight for accuracy.

Communication and Updates

We use your contact information to send important account updates, security alerts, and budget-related notifications. You can customize your communication preferences through your account settings at any time.

3. Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. Your financial information is never sold to third parties for marketing purposes.

Service Providers

We work with carefully selected service providers who help us deliver our budget control services. These include cloud hosting providers, payment processors, and security monitoring services. All service providers sign comprehensive data protection agreements.

Financial Data Processors

We use PCI DSS compliant payment processors and financial data aggregators. These partners can only access the minimum data necessary to perform their specific services and are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, regulatory requests, or law enforcement investigations. We will notify you of such requests when legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such transfer and any changes to this privacy policy.

4. Your Privacy Rights

You have significant control over your personal information. We've designed our systems to make it easy for you to exercise these rights while maintaining the security and integrity of our platform.

Access Your Data

Request a complete copy of all personal information we hold about you. We'll provide this in a structured, commonly used format within 30 days.

Correct Information

Update or correct any inaccurate personal information through your account settings or by contacting our support team directly.

Delete Your Account

Request complete deletion of your account and associated data. Some information may be retained for legal compliance purposes.

Limit Processing

Request that we limit how we process your information while maintaining essential account security and legal compliance.

Data Portability

Export your data in a machine-readable format to transfer to another service provider if you choose to leave our platform.

Withdraw Consent

Withdraw your consent for specific data processing activities, though this may limit some platform features.

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at privacy@mnezathstream.com or use the data management tools in your account settings. We'll respond to your request within 30 days and may need to verify your identity for security purposes.

5. Data Security and Protection

We implement comprehensive security measures to protect your financial information. Our security framework includes both technical safeguards and organizational policies designed to prevent unauthorized access.

Technical Safeguards

All data is encrypted both in transit and at rest using AES-256 encryption. We use secure socket layer (SSL) technology for all data transmissions and maintain multiple layers of firewall protection.

End-to-end encryption for all financial data
Multi-factor authentication for account access
Regular security audits and penetration testing
Automated threat detection and response systems
Secure cloud infrastructure with 99.9% uptime

Access Controls

We maintain strict access controls within our organization. Only authorized personnel with a legitimate business need can access your information, and all access is logged and monitored.

Incident Response

In the unlikely event of a security breach, we have established procedures to contain the incident, assess the impact, and notify affected users within 72 hours as required by applicable regulations.

6. Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Active Account Data

While your account is active, we retain all necessary information to provide budget control services. You can delete specific data points through your account settings while keeping your account active.

Closed Account Data

When you close your account, we delete most personal information within 90 days. Some data may be retained for legal compliance, fraud prevention, or legitimate business purposes for up to 7 years.

Automatic Deletion

We automatically delete temporary files, session data, and cached information according to predefined schedules. Transaction data older than 7 years is automatically archived and encrypted with restricted access.

7. International Data Transfers

While mnezathstream operates primarily within South Africa, we may transfer your information to trusted service providers in other countries to provide our budget control services effectively.

Transfer Safeguards

Any international data transfers are protected by appropriate safeguards, including standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

Data Processing Locations

Your data may be processed in secure facilities located in South Africa, European Union member states, or other countries with adequate data protection laws. We maintain the same security standards regardless of processing location.

8. Updates to This Policy

We regularly review and update this privacy policy to reflect changes in our practices, technology, and legal requirements. We believe in transparency and will always notify you of significant changes.

Notification of Changes

We'll notify you of material changes to this policy through email, in-app notifications, or prominent notices on our website. For minor updates, we'll update the "last modified" date at the top of this policy.

Your Continued Use

Your continued use of our services after receiving notice of changes constitutes acceptance of the updated policy. If you don't agree with the changes, you can close your account or contact us to discuss your concerns.

Privacy Policy